| FUR SURE! Pet Sitting Service Leominster, MA 01453 Phone: 978-840-8578 E-Mail: Info@fursure.net |
PET SERVICE POLICIES |
1. VISITS: All dogs must be seen a minimum of twice
per day when you are away. All cats/ or, other small pets
must be seen a minimum of once per day. I cannot
provide every other day care when you are
away.
2 "IGNORING" a pet. If you own both a dog and a cat,
please do not ask the sitter to "ignore" the cat(s);
i.e.(not charge) during a visit. I would not allow the
oversight of a cat in need of food, medical care or
human attention.
3. HOUSE KEYS: I can keep your house key until after
your return unless otherwise instructed. If you are
delayed returning home I can continue to feed your
pets(see key return fee on rates page). If you would
like me to leave your keys on my last visit prior to your
return home, I must be informed of this in advance.
4. WALKING PETS: I will walk all pets who enjoy walking.
This is true for cats on leashes, as well as dogs.
Unfortunately some pets just don't know how to go for a
walk. If a pet fights the leash, chokes themselves, or
does not know how to walk properly, I cannot continue
to walk that pet. Each visit includes a walk unless one of
these conditions makes it impossible.
per day when you are away. All cats/ or, other small pets
must be seen a minimum of once per day. I cannot
provide every other day care when you are
away.
2 "IGNORING" a pet. If you own both a dog and a cat,
please do not ask the sitter to "ignore" the cat(s);
i.e.(not charge) during a visit. I would not allow the
oversight of a cat in need of food, medical care or
human attention.
3. HOUSE KEYS: I can keep your house key until after
your return unless otherwise instructed. If you are
delayed returning home I can continue to feed your
pets(see key return fee on rates page). If you would
like me to leave your keys on my last visit prior to your
return home, I must be informed of this in advance.
4. WALKING PETS: I will walk all pets who enjoy walking.
This is true for cats on leashes, as well as dogs.
Unfortunately some pets just don't know how to go for a
walk. If a pet fights the leash, chokes themselves, or
does not know how to walk properly, I cannot continue
to walk that pet. Each visit includes a walk unless one of
these conditions makes it impossible.
| 5. VISITING HOURS: 6 a.m - 9 p.m. Seven days a week. CALL BACKS: My business hours for phone, e-mail inquiries and initial visits are: Monday - Friday from 9 a.m.- 7 p.m. 6. LENGTH OF VISIT: On all regular calls my visitation lasts 30 - 45 minutes. 7. PET CARE: My service may include brushing on a routine basis, I do not provide grooming. If your pet requires a trip to the groomers while you are away, I can accommodate you if arrangements are made in advance of your departure. A transportation charge will be added for this service. 8. ADEQUATE FOOD SUPPLIES: I will ask at the preliminary interview that you have enough food on hand for the pets to eat during your absence. If you miscalculate and run out of food, a shopping charge will be added to your bill if I have to purchase food. This is in addition to the actual cost of the food and/or supplies. 9. INTERVIEW AND INSTRUCTIONS: I will allow 30-45 minutes for the preliminary, courtesy interview. During this interview I normally get all necessary instruction on the care of your pets. If you feel that additional time is needed, I can provide time, but it will be chargeable for an additional fee of $16 - $19.00, depending on location. 10. DESTRUCTION BY PETS: As a rule, most damage to property, furniture, and carpets is done by pets who get lonely and bored. Most owners don't know in advance what will provoke their pets to such action. I make all attempts to limit any destruction by pets of household goods. I cannot be responsible for damage done by your pets to your home. I use common sense and attempt to limit and restrict bad behavior by pets. 11. CANCELLATION POLICY: There is no charge for a cancellation made with adequate notice of four (4) days or more. If you cancel under four (4) days of the assignment, I will need to charge an amount of 1/2, (50%) of the total Pet Sitting amount that was contracted for. I cannot replace the open time frame at that point. 12. EARLY RETURN: If you decide to come back a day or two early, credit will be for half of the remaining balance only. If I show up for a visit and you are home, the charge is in effect for that visit. I can not replace the open time frame at that point. 13. OUTDOOR CATS: If you have a cat who remains outdoors all day and comes in only at night, I cannot assure that I will be able to have your cat indoors at the exact time for my visit. If you want the cat to play outside all day and it does not return for the nightly containment, I will put the food and water outside to assure it eats properly. I cannot, however, wait for the cat to come home. 14. SHARED RESPONSIBILITY: Many people like to include neighbors, relatives, and friends in the pet sitting duties. These well-intentioned actions may cause confusion during a shared responsibility sitting assignment. Most common among problems is overfeeding, unlocked doors, lost keys, or missing some feedings altogether. I absolutely cannot be the only one responsible for any sitting assignment where "others" are going to share the workload. I advise only one person, myself, be responsible for the entire assignment. If the assignment is to be shared, I wouldn't want automatic blame for any mishap, unless a mishap is truly my fault and I admit my fault. 15. SICK PETS: I will not knowingly accept sitting assignments with sick pets. However, if you have aged, infirm or medicated pets, this is not a problem if you discuss with me the special needs of the pet. I never take any chances with sickness. Any pet showing signs of illness will be taken immediately to your vet, or, if unavailable at the time, my veterinarian for treatment. |
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